For social media managers · Lesson 8 of 11

When a post doesn't publish, and posting by hand

See why a platform refused a post, fix the account and retry, and post by hand where Pulse can't publish.

Panel 1 of 3.
Bloom BotanicalsLinkedIn
LinkedIn refused it: the account's access has run out.
Didn't publishFix the accountRetry
Polly says: If a platform refuses a post, it shows “Didn't publish” and “{Platform} refused it” with the reason. Fix what it says, then “Retry”. If the account's access ran out, “Fix the account” takes you to reconnect.
Panel 2 of 3.
Publishing queue
AllFailedTo post by handWaitingPublished
Care tips
To post by hand
TikTok, Wed 10:00
Export to post by hand
Meet the florist
Published
Instagram, Mon 9:00
Polly says: “Platforms” also has the publishing queue: “All”, “Failed”, “To post by hand”, “Waiting” and “Published”. Everything going out for the project is there.
Panel 3 of 3.
Post by hand on TikTok
Caption
3 tips to keep tulips standing tall 🌷
CopyI posted it
Polly says: For TikTok, Pinterest, YouTube, X and personal accounts, click “Export to post by hand”. Copy the caption, post it in the app, then click “I posted it” so the calendar knows.

Try it in Pulse

Open “Platforms” and find the publishing queue.
Look under “Failed” and “To post by hand”.
For a post to do by hand, click “Export to post by hand”, then “I posted it”.

You'll be asked to sign in first. Every workspace starts with a free week, no card needed.

One quick question. No marks, no pressure: pick an answer and Polly will tell you how you did.

1. You posted a TikTok yourself. What's left to do in Pulse?

Click “I posted it”Nothing, Pulse notices on its own“Retry”

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